1. Acceptance of Terms & Eligibility
By accessing, browsing, registering an account, or interacting with any API, software SDK, or interface provided by OpenGrab Technologies, Inc. (“OpenGrab”, “we”, “us”), you (“Customer” or “User”) agree to be legally bound by these Terms of Service.
If you are executing these Terms on behalf of an entity or corporation, you warrant that you possess the full legal authority to bind that entity to these commitments.
2. Customer Intellectual Property & Output Ownership
You Retain Full Ownership of All Inputs and Outputs
As between OpenGrab and Customer, and to the fullest extent permitted by applicable law: (a) Customer retains sole and exclusive ownership of all right, title, and interest in and to all data, code, prompts, and materials uploaded or submitted to the Services (“Inputs”); and (b) OpenGrab assigns to Customer all of its right, title, and interest in and to all completions, code, predictions, or synthetic media generated by our neural models in response to Customer Inputs (“Outputs”).
OpenGrab claims no ownership rights over your model completions, proprietary fine-tuned weights, or applicant evaluation dossiers. We license Customer Inputs solely to the limited extent necessary to provide the computing services to you.
3. Acceptable Use & AI Safety Boundaries
OpenGrab systems are engineered to empower long-term human progress. You agree not to engage in or facilitate any of the following prohibited behaviors:
4. Account Administration & Security Tokens
You are solely responsible for maintaining the confidentiality of API keys, authentication credentials, and cryptographic secret tokens. You must immediately notify OpenGrab of any suspected breach or unauthorized credential use.
5. Fees, Compute Quotas & Payment Terms
Customers agree to pay all accrued fees associated with compute instance reservations, API token consumption, candidate seat licensing, and enterprise support tiers according to the applicable pricing schedules. Unless specified otherwise, payments are due thirty (30) days from the invoice date.
6. Service Level Availability (SLA)
OpenGrab targets 99.9% monthly availability for enterprise inference endpoints and portal interfaces. If availability drops below guaranteed service thresholds during any calendar month, enterprise customers become eligible for financial service credits as set forth in their enterprise service order.
7. Enterprise Confidentiality & Trade Secrets
Each party agrees that all code, architecture diagrams, benchmark datasets, customer records, and commercial pricing terms disclosed under these Terms constitute proprietary confidential information and must be protected with reasonable commercial care.
8. Disclaimers of Warranties
Except as expressly provided in an enterprise service order, the services and all neural model outputs are provided “AS IS” and “AS AVAILABLE”. OpenGrab disclaims all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted execution.
9. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall either party be liable for any indirect, incidental, punitive, or consequential damages (including loss of profits, data corruption, or business interruption).
Each party's aggregate liability arising under these Terms shall not exceed the total fees paid by Customer to OpenGrab during the twelve (12) months preceding the incident giving rise to liability.
10. Mutual Enterprise Indemnification
OpenGrab shall defend and indemnify enterprise customers against third-party claims alleging that the core platform or unmodified foundation model inference directly infringes any valid copyright or trade secret, subject to standard notification procedures.
11. Term, Suspension & Data Return
Either party may terminate these Terms for material breach upon thirty (30) days written notice. Upon termination, OpenGrab provides customers with a thirty (30) day window to export all proprietary datasets and adapter checkpoints before irreversible cryptographic purge.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflicts of law principles. Any dispute arising out of or relating to these Terms shall be resolved via binding commercial arbitration administered by the American Arbitration Association (AAA).